Contact information


Contact Us


Welcome to RosèBeautyCo.! We value your feedback, questions, and concerns. Please feel free to reach out to us using any of the methods below. Our team is here to assist you with any queries regarding products, orders, shipping, returns, or anything else.


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📧 Email Us


For general inquiries, order support, or product questions:


Email: chronos.store.in@gmail.com


For specific departments:


Department Email

Order Support chronos.store.in@gmail.com

Returns & Refunds chronos.store.in@gmail.com

Bulk/Wholesale Inquiries chronos.store.in@gmail.com

Collaboration/Press chronos.store.in@gmail.com


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📞 Call or WhatsApp Us


Phone: 9897405061

WhatsApp: 9897405061 (Click to chat)


Support Hours:

Monday – Saturday | 10:00 AM – 6:00 PM (IST)

(Closed on Sundays and public holidays)


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📍 Our Office / Store Address


Rosè Beauty Co.

151, Old Mohanpuri

Meerut, Uttar Pradesh

India

🌐 Connect With Us Online


Stay updated with our latest products, offers, and beauty tips:


· Website: rosèbeautyco.store

· Instagram: [@rosèbeautyco]

· Facebook: [Rosè Beauty Co.]

· YouTube: [Rosè Beauty Co.]


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💬 Quick Response Form


For faster resolution, please include the following details when contacting us:


· Order Number: (if applicable)

· Product Name: (if applicable)

· Issue / Query Details:

· Attach Photos: (for damaged/defective products)


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❓ Frequently Asked Questions (FAQs)


Before reaching out, check if your query is answered in our FAQs:


Q: How long does shipping take?

A: We process orders within 1-2 business days and delivery takes 3-7 business days.


Q: What is your return policy?

A: Returns are accepted within 15 days only if the product is unopened and sealed. Damaged/defective products can be returned within 7 days.


Q: Do you offer free shipping?

A: Yes! We offer free shipping on all orders with no minimum value required.


Q: How can I track my order?

A: Once dispatched, you will receive a tracking number via email and SMS.


Q: What payment methods do you accept?

A: We accept all major credit/debit cards, UPI, net banking, and Cash on Delivery (COD).


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⏰ Response Time


We aim to respond to all inquiries within:


· Emails: 12-24 hours

· Phone/WhatsApp: Immediate during support hours

· Social Media DMs: 24-48 hours


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📝 Feedback & Suggestions


We are always looking to improve. If you have any suggestions, complaints, or feedback about our products or services, please write to us at:


📧 chronos.store.in@gmail.com

Subject Line: "Feedback - [Your Topic]"


Your opinion matters and helps us serve you better!


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Thank you for choosing Rosè Beauty Co. – Where Beauty Meets Care!